FAQ

How long will it take to get my order?

It will take anywhere from 2-7 business days from you placing an order, depending on your chosen shipping method. International orders can take up to 21 days to arrive due to customs delays. Unfortunately, we have no control over delivery time once the package leaves our warehouse. Please review our Shipping Policies.

I want to buy a lot of one product, do you offer bulk discounts?

Please Contact Us for large order inquiries!

What does it cost to ship an order?

No matter how big or small your order is, everything here comes with free standard shipping, with the exception of International Orders. If you need your stuff sooner, you can choose to upgrade to expedited shipping.

Where is my stuff shipped from?

We ship everything from the United States, directly from our warehouse in Bellingham, WA.

I live near Bellingham, can I just come by and pick up my order?

We can make that happen! Please Contact Us if you would like to pick up an order.

I received a damaged or incorrect item. What do I do?

If you received a damaged or incorrect item, please Contact Us with a description of your issue with photos of the item(s) that were damaged or incorrect. Please include your order number and we'll get back to you as soon as we can!

I want to return an item I purchased. How do I do this?

Please refer to our Returns and Refund Policy for all information.